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Terms and Conditions

Terms and Conditions

Effective Date: May 30, 2026
Last Updated: May 30, 2026

1. Introduction and Acceptance

These Terms and Conditions (“Terms”) constitute a legally binding agreement between Indicold Private Limited, a company incorporated under the Companies Act, 2013, having its registered office in India (“Company”, “We”, “Us”, or “Our”), and You (“User”, “You”, or “Your”), governing Your access to and use of our website at www.indicold.com (“Website”) and the services offered thereon.

By accessing, browsing, or using the Website, or by engaging with any of our services, You unconditionally agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If You do not agree to these Terms, please discontinue use of the Website immediately.

These Terms are governed by and shall be interpreted in accordance with the laws of India, including but not limited to the Information Technology Act, 2000 (“IT Act”), the Indian Contract Act, 1872, the Consumer Protection Act, 2019, and all other applicable Indian statutes, rules, and regulations.

2. About Indicold Private Limited

Indicold Private Limited is engaged in the business of providing cold chain warehousing, temperature-controlled storage, integrated logistics solutions, and related services across India. The Company operates under the brand “Indicold” and the partner network “Indilink”. Our services cater primarily to business entities in sectors including food and agriculture, pharmaceuticals, dairy, and other temperature-sensitive commodity industries.

3. Eligibility

Access to and use of this Website is available only to persons who are competent to enter into a legally binding contract under the Indian Contract Act, 1872. Persons who are minors (i.e., below 18 years of age), un-discharged insolvents, or persons otherwise disqualified from contracting under applicable law are not eligible to use this Website. By using this Website, You represent and warrant that You are at least 18 years of age, legally competent to enter into binding contracts, and that all information You provide is accurate and truthful.

4. Website Use and Permitted Activities

4.1 Permitted Use: The Website is provided for lawful informational purposes relating to Indicold’s services, including cold chain warehousing, logistics, technology solutions, and related enquiries. You may use the Website to learn about our services, submit business inquiries, and access publicly available resources.

4.2 Prohibited Activities: You agree not to:

  • Use the Website for any unlawful, fraudulent, or unauthorized purpose
  • Transmit any content that is defamatory, obscene, offensive, threatening, abusive, or in violation of any applicable law
  • Attempt to gain unauthorized access to any part of the Website, server, or network connected to the Website
  • Use any automated tools, bots, scrapers, or crawlers to extract data from the Website without prior written consent
  • Upload or transmit viruses, malware, or any other harmful code
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without the Company’s express written permission
  • Misrepresent Your identity or affiliation with any person or entity
  • Interfere with the proper functioning of the Website or disrupt the user experience of others
  • Circumvent any technological protection measures applied to the Website
  • Engage in any activity that could harm the reputation, goodwill, or business interests of Indicold Private Limited

5. Intellectual Property Rights

5.1 Ownership: All content on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, and the overall design and layout (“Content”), is the exclusive property of Indicold Private Limited or its licensors and is protected by Indian and international intellectual property laws, including the Copyright Act, 1957, the Trade Marks Act, 1999, and the Patents Act, 1970.

5.2 Restricted Use: The “Indicold” name, logo, and “Indilink” brand are registered or unregistered trademarks of Indicold Private Limited. No right, title, or interest in any trademark, service mark, or trade name of Indicold is granted to You through Your use of this Website.

5.3 Limited License: Subject to these Terms, the Company grants You a limited, non-exclusive, non-transferable, revocable license to access and view the Content solely for informational purposes. Any other use, including reproduction, modification, distribution, transmission, republication, display, or performance of the Content, is strictly prohibited without prior written consent from the Company.

6. Service Enquiries and Business Engagements

6.1 No Binding Commitment: Any enquiry, quote request, or information provided on this Website does not constitute a binding offer or acceptance by the Company. All services are subject to a separate written agreement, service level agreement (“SLA”), or commercial contract to be executed between the parties.

6.2 Service Availability: The Company makes no guarantee of availability of any specific warehouse location, storage capacity, or logistics service. Availability is subject to capacity, operational feasibility, and applicable regulatory approvals.

6.3 Pricing: All pricing for services will be communicated separately and shall be subject to applicable Goods and Services Tax (GST) and other statutory levies as applicable under Indian law.

7. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT, INFORMATION, AND MATERIALS PROVIDED THEREIN ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties that the Website will be uninterrupted, error-free, secure, or free from viruses or harmful components
  • Warranties regarding the accuracy, completeness, reliability, or timeliness of any Content on the Website
  • Warranties that defects will be corrected or that the Website or its servers are free of harmful components

Nothing on this Website constitutes legal, financial, regulatory, or professional advice. You should seek appropriate professional advice before acting on any information obtained through this Website.

8. Limitation of Liability

To the maximum extent permitted under applicable Indian law, Indicold Private Limited, its directors, officers, employees, agents, affiliates, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:

  • Loss of profits, revenue, data, business, or goodwill
  • Business interruption or loss of business opportunity
  • Costs of procurement of substitute services
  • Any damages arising from unauthorized access to or alteration of Your data
  • Any damages arising from errors, inaccuracies, or omissions in the Website Content

Even if the Company has been advised of the possibility of such damages, its total cumulative liability to You for any and all claims arising from or relating to these Terms or the use of the Website shall not exceed the amount paid by You, if any, to the Company in the three (3) months preceding the event giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Indicold Private Limited and its directors, officers, employees, agents, affiliates, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable legal fees) arising out of or relating to:

  • Your use of, or inability to use, the Website
  • Your violation of these Terms or any applicable law or regulation
  • Your violation of any third-party rights, including intellectual property rights
  • Any content You submit, post, or transmit through the Website
  • Any fraudulent, negligent, or willful misconduct on Your part

10. Third-Party Links and Services

The Website may contain links to third-party websites, platforms, or resources. These links are provided for Your convenience only. The Company has no control over the content, privacy practices, or policies of third-party sites and accepts no liability for them. The inclusion of any link on the Website does not imply endorsement, sponsorship, or affiliation by the Company. Your access to and use of third-party websites is entirely at Your own risk.

11. Confidentiality

Any business information, trade secrets, technical data, pricing, operational details, or other proprietary information disclosed by the Company through the Website or in the course of business discussions shall be considered confidential. You agree not to disclose, reproduce, or use such information for any purpose other than evaluating a potential business relationship with the Company, without express written consent from the Company.

12. Force Majeure

The Company shall not be liable for any failure or delay in performance of its obligations under these Terms or any service agreement to the extent such failure or delay is caused by circumstances beyond the Company’s reasonable control, including acts of God, natural disasters, war, civil unrest, government actions, power outages, internet service provider failures, pandemics, epidemics, or any other event of force majeure as recognized under Indian law.

13. Modification of Terms

The Company reserves the right to amend, revise, or update these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Website. The “Last Updated” date at the top of these Terms will be revised accordingly. Your continued use of the Website after any such changes constitutes Your acceptance of the revised Terms. It is Your responsibility to review these Terms periodically.

14. Termination

The Company reserves the right, at its sole discretion and without notice, to:

  • Suspend or terminate Your access to the Website or any of our services
  • Remove or disable access to any content or material You have submitted
  • Take any other action the Company deems necessary to protect its interests or comply with applicable law

Termination shall not affect any rights or obligations that arose prior to the date of termination. Provisions of these Terms that by their nature should survive termination (including Sections 5, 7, 8, 9, 11, 15, and 16) shall survive.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, including the IT Act, 2000, the Indian Contract Act, 1872, the Consumer Protection Act, 2019, and all other applicable Indian laws and regulations. Any dispute, controversy, or claim arising out of or in connection with these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.

The parties agree to make all reasonable efforts to resolve any dispute amicably through mutual negotiation before initiating legal proceedings. If the parties are unable to resolve the dispute through negotiation within 30 (thirty) days of the dispute arising, either party may pursue legal remedies before the courts of New Delhi.

16. Dispute Resolution

In the event of any dispute or difference arising between the parties relating to or arising out of these Terms, the parties shall first attempt to resolve such dispute through good faith negotiations. If the dispute is not resolved within 30 (thirty) days of written notice of the dispute by the complaining party, then either party may institute proceedings before the competent courts at New Delhi, India. You agree that any cause of action arising out of or related to use of the Website must be filed within one (1) year after the cause of action arose, failing which the claim shall be forever barred.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law, that provision shall be deemed modified to the minimum extent necessary to make it enforceable. If such modification is not possible, the provision shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions.

18. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices or policies published by the Company on the Website, constitute the entire agreement between You and Indicold Private Limited with respect to the subject matter herein and supersede all prior and contemporaneous agreements, understandings, negotiations, and representations, whether written or oral, relating to such subject matter.

19. Contact Information

For any questions, concerns, or notices relating to these Terms, please contact us at:

Indicold Private Limited
Email: compliance@indicold.com
Phone: +91-11-41811373
Website: www.indicold.com